Refund Policy
We hope you enjoy your shopping experience with Irvinegeo. Please review our refund policy below for detailed information regarding returns and refunds.
Refunds (If Applicable)
Once your return is received and inspected, we will notify you by email that we have received your returned item. We will also inform you whether your refund request has been approved or rejected.
If your refund is approved, it will be processed and a credit will automatically be applied to your original method of payment.
Credit card refunds are typically processed within 3–5 business days
Debit card refunds may take 7–10 business days
Processing times may vary depending on your bank or payment provider
Return Conditions
To be eligible for a refund, items must meet the following conditions:
The item must be unused and in its original condition
The item must be returned in its original packaging (if applicable)
Proof of purchase or order number is required
We reserve the right to refuse refunds for items that do not meet these conditions.
Non-Refundable Items
The following items are not eligible for refunds:
Items that have been used, damaged, or altered
Clearance or final sale items
Customized or special-order products (if applicable)
Orders returned due to incorrect address, refusal, or failed delivery caused by the customer
Return Shipping
If the return is due to our error (wrong item, defective product, or damaged on arrival), we will cover the return shipping cost.
If the return is due to customer preference or ordering error, the customer is responsible for return shipping fees.
Contact Us
If you have any questions regarding refunds or returns, please contact us at:
📧 Email: support@irvinegeo.us
🌐 Website: irvinegeo.myshopify.com
